Return Policy

At HD Russell, we stand by our shoes and boots.  If there is a flaw in material or workmanship, we will fix it at our cost.  Please see our Craftsmanship Guarantee for more information.

Limited Stock Footwear may be returned for a full refund less the cost of return shipping.  You may also choose to exchange the footwear for another item or for an online gift card.

Made-to-Order Items can be exchanged or returned for full store credit within 30 days of receipt provided the item is returned in the original condition it was purchased. 

*We will not accept returns on any items that are damaged, scratched or obviously worn.

Sale items are final sale.

Please email us to initiate an exchange or a return.