At HD Russell, we stand by our shoes and boots. If there is a flaw in material or workmanship, we will fix it at our cost. Please see our Craftsmanship Guarantee for more information.
Limited Stock Footwear may be returned for a full refund less the cost of return shipping. You may also choose to exchange the footwear for another item or for an online gift card.
Made-to-Order Items can be exchanged or returned for full store credit within 30 days of receipt provided the item is returned in the original condition it was purchased. We may not accept returns on items that are damaged, scratched or obviously worn.
Sale items are final sale.
Please email us to initiate an exchange or a return.